Trusted by 7,000+ top clinics and healthcare centers
Every Channel
Omnichannel Reach, Centralized Control
Connect Twilio, existing phone lines, WhatsApp, or website chat. ZapiDesk intelligently handles conversations across all channels, capturing structured data securely in one dashboard.
Active Assistant
Dr. Dental Practice
Incoming Call...
00:45 min
Calendar
Transcripts
Dentistry Clinic Hub
2 Assistants Active • 98% call completion
Appointments Today
18
Minutes Saved
342m
Practice Operations
Keep Your Practice
Running Smoothly
Reduce administrative bottlenecks with AI-powered scheduling, EHR sync, callback automation, and workflow coordination. ZapiDesk helps practices improve operational efficiency, reduce missed appointments, and keep daily workflows on track.
Smart Queues
Auto call grouping
EHR Syncing
Real-time scheduling
Callback Routing
Priority follow-ups
Secure Audit Logs
Encrypted call records
Appointment Pipeline
Real-time patient check-ins & schedule
Sarah Jenkins
Dr. Aaron Smith • Teeth Cleaning
Michael Coren
Dr. Sarah Patel • Consultation & X-Ray
Elena Rostova
Dr. Aaron Smith • Follow-up Treatment
Total Active Slots
42
Booking Completion
94.8%
Secure Payment Intake
Secure co-pays & billing automation
Recent Transactions
Dental Extraction Co-pay
INV-49291
Physiotherapy Consult Deposit
INV-49289
Financial Management
Simplify Billing
& Collections
Automate co-pay collection, consultation deposits, payment reminders, and billing workflows through secure phone interactions. ZapiDesk helps healthcare providers reduce outstanding balances and improve payment collection efficiency.
Invoicing
Automated payment requests
Deposits
Secure co-pay collection
Verification
Insurance eligibility checks
Stripe Integration
Fast payment processing
Capabilities
Advanced Voice AI Capabilities
Designed for healthcare, real estate, and professional services, ZapiDesk goes beyond simple answering services to handle complex workflows and provide a premium caller experience.
Personalized Interactions
Customize voice, greetings, scripts, and routing rules to align with your brand and patient experience.
Works With Your Systems
Connect ZapiDesk with EHR/EMR platforms, calendars, payment tools, and communication systems with no technical setup required.
Call Logs & Records
Monitor call history, recordings, caller notes, and encrypted transcripts from one centralized dashboard.
Multilingual Support
Communicate with patients in English, Spanish, Mandarin, French, and 30+ supported languages.
EHR Calendar Sync
Sync directly with medical, dental, and therapy scheduling systems for real-time appointment updates.
Workflow
How ZapiDesk Works
We've designed ZapiDesk to integrate seamlessly into your business's existing workflow without any technical setup required on your end.
Customer calls your business
When a customer calls your existing phone number, ZapiDesk picks up instantly, 24/7 without any hold times.
AI handles the conversation
Our human-like AI speaks naturally, answers FAQs, qualifies leads, and can handle complex scheduling requests.
Syncs with your calendar
Appointments are booked directly into your existing calendar or scheduling software in real-time.
Your team stays informed
Full call transcripts, summaries, and action items are immediately available in your admin dashboard.
Testimonials
Trusted by top clinics,
hospitals, and practitioners
Hear from clinical directors, practice managers, and medical specialists who have automated their front-desk workflows.
"ZapiDesk is by far the best clinical AI tool we have ever adopted. Our dental front-desk burnout went to zero overnight, and patient bookings increased by 30%."
Dr. Martha Punla
VP Operations, Metro Dental Group
"As a fast-moving physical therapy center, we needed a tool that matched our pace. From intake verification to scheduling deposits over the phone, this just works clean, fast, and beautifully built."
Leah Daniel
Clinic Director, TeamHealth Physiotherapy
"We used to duct-tape tools together. Now our patient calendars, emergency routing, and secure phone deposits live in one clean system. It's everything a growing clinic needs."
Sergio Walker
Practice Manager, CareFirst Family Clinics
"Managing diagnostic inquiries used to mean endless spreadsheets, missed callbacks, and patient frustration. ZapiDesk keeps our patient intake tight and our doctors fully informed."
Amos Chen
Director, Pentagram Diagnostic Centers
"Our daily call triage became instantly automated. No hold times, and every patient gets handled immediately. It has saved us thousands in external answering services."
Jane Jay Jay
Lead Nurse Administrator, Google Health Staging
Simple, transparent pricing
Choose the plan that best fits your clinic's call volume and needs. All plans include full access to ZapiDesk's core AI features.
Starter
- 1 AI Receptionist
- 1 US Phone Number
- 150 Included Minutes
- Appointment Booking
- Calendar Integration
- Call Transfer
- Call Recording
Growth
- 2 AI Receptionists
- 2 US Phone Numbers
- 300 Included Minutes
- Appointment Booking
- Calendar Integration
- Call Transfer
- Call Recording
- CRM Integration
- Advanced Analytics
Business
- 5 AI Receptionists
- 5 US Phone Numbers
- 600 Included Minutes
- Appointment Booking
- Calendar Integration
- Call Transfer
- Call Recording
- CRM Integration
- Advanced Analytics
Custom
- Unlimited AI Receptionists
- Unlimited Minutes / month
- Fully secure white-label options
- 24/7 dedicated account team
Add-Ons
Customize your plan with additional features and resources tailored to your needs.
Frequently Asked Questions
Explore how ZapiDesk supports patient communication and clinic operations.
Get in Touch
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Start answering every patient
Join hundreds of clinics using ZapiDesk to ensure no patient call goes unanswered. Get up and running in minutes.